Warranty, Care & Maintenance
Thank you for considering the purchase of a Hemlock canoe. We’re confident that it will meet your paddling needs. We strive to provide the best canoes we’re able to design and construct. Your Hemlock will provide many years of paddling enjoyment if properly cared for.
Warranty
We guarantee the materials and workmanship of our canoes, consistent with their design criteria, for their usable life as defined by wear. Our goal is to build our canoes properly the first time. If we haven’t, we will repair or replace, at our option, the canoe hull or any component at no cost to the owner. Transportation to and from our shop facility will be your responsibility. We will not warrant against abuse, since these conditions are brought on by owner discretion. We will however repair your canoe at prevailing shop labor rates.
Care and Maintenance

Thanks to advances in canoe construction, our hulls need very little maintenance. It is however good practice to clean the hull with mild soap and water whenever it’s dirty. We also recommend occasionally treating the hull with a product called 303 Aerospace Protectant. It’s easy to use, adds a bit of protection from UV rays, and helps keep your canoe clean of road grime and residue from murky water. We suggest a few treatments per year, and like to apply it before and after any extended paddling trips or long term storage. This step is especially key when storing your canoe outdoors. To apply the 303, it’s best to start with a clean boat. Hose off your canoe and sponge away any dirt with a mild soap- dish soap will work. Try to rinse off any soapy residue with clean water and then let your hull dry. Spray the 303 onto your clean, dry hull and wipe it around using a soft rag. Use another dry rag to wipe off any excess 303. That’s it. If you’re using 303 on the inside of the canoe, be careful. It it may be a little slippery when it’s wet. We do not recommend waxing a 303 protected hull. The wax will interfere with the UV protection of the 303 and will also leave some waxy residue which may effect the way the canoe moves through the water. The whole process is quick and easy.
The wood trim of your Hemlock Canoe was treated at our shop with three coats of Watco Marine/Exterior Teak Oil Finish. It protects and waterproofs the trim, extending it’s life and preserving it’s beauty. We chose this product not only because it works quite well but also because it’s widely available online and at most hardware stores. When purchasing, it’s important to look for the product labeled simply as “Teak Oil,” and not the variations that contain stain, colorations, or terms like “Danish” or “Walnut.” We suggest a few treatments per year, and think it’s good to do an application before and after any extended paddling trips or long term storage, especially when storing your canoe outdoors. Application instructions are right on the bottle. It’s of particular importance to really make sure your wood is nice and clean before oiling it. Soap and water helps and can usually do the trick. A normal rag often works well, but you can use a scouring pad if you have to. Only use as much abrasion as needed to remove the dirt. If that still leaves behind some dirt, a small amount of sanding can help but only sand the wood if absolutely necessary because every bout of sanding permanently removes some of the wood. Use wet sandpaper with a fine grit.
To apply the oil, saturate a rag with oil and wipe it onto the clean dry wood. You have added enough oil when the wood is saturated and the oil stops seeping into the wood pores and starts to bead on the surface. We do not recommend the use of varnish on the woodwork of your canoe. Reapply oil to the wood as often as your usage and local conditions require. Do not let the wood dry out.

Storage
The best canoe storage is upside-down (gunwales down) in a cool, dry, covered location; inside storage is preferred. If outside storage is necessary consider a cover that will provide protection from the elements but which does not rest upon the canoe and provides air circulation. The canoe must be off the ground and we recommend placing it on a rack or sawhorses, securely fastened. Suspending the canoe from above will work, but make sure the canoe’s weight is resting on the gunwales. Please do not store heavy objects on top of the canoe or store a canoe on its side, as both will eventually cause the hull to deform.